Accessibility Statement

Happy Tails Dog Sitting is committed to ensuring digital accessibility for all people, including those with disabilities. We are continually working to improve the accessibility and usability of our website to ensure a positive experience for all visitors.

Our Commitment

We believe that everyone should be able to access information about our pet sitting services and book our services online, regardless of ability. We are dedicated to providing an inclusive experience and strive to meet or exceed accessibility standards and best practices.

Accessibility Standards

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and provide a better user experience for everyone.

Accessibility Features

Our website includes the following accessibility features:

• Semantic HTML markup for proper document structure
• Keyboard navigation support for all interactive elements
• Descriptive link text and button labels
• Color contrast ratios designed to meet WCAG AA standards
• Responsive design that works across different devices and screen sizes
• Form labels properly associated with input fields
• Heading hierarchy for logical content organization
• Alternative text for images where applicable

Ongoing Efforts

Accessibility is an ongoing effort. We regularly review and update our website to:

• Identify and fix accessibility issues
• Add new accessibility features and improvements
• Ensure new content meets accessibility standards
• Stay current with evolving accessibility guidelines and technologies
• Test our website with assistive technologies

Known Limitations

While we strive for full accessibility, we acknowledge that some areas of our website may not yet be fully accessible. We are actively working to address these limitations and appreciate your patience as we continue to improve.

Assistive Technologies

Our website is designed to be compatible with common assistive technologies, including:

• Screen readers (JAWS, NVDA, VoiceOver)
• Screen magnification software
• Speech recognition software
• Keyboard-only navigation

Alternative Access Methods

If you have difficulty accessing our website or prefer to book services without using our online system, we offer alternative ways to access our services:

Feedback and Assistance

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers, have suggestions for improvement, or need assistance accessing any content or features, please contact us:

We will make every reasonable effort to respond to accessibility feedback within 3 business days and to resolve reported issues as quickly as possible.

Third-Party Content

Some content on our website may be provided by third-party services (such as payment processing through Stripe). While we choose partners that prioritize accessibility, we cannot guarantee the accessibility of all third-party content. If you experience accessibility issues with third-party features, please let us know.

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you may file a complaint with:

• U.S. Department of Justice: ADA Complaint Filing

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